Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

Zip is looking for a Partner Business Manager, a key role within our organization, responsible for building and nurturing strategic relationships with a defined set of partners to drive sales and ensure customer success. The ideal candidate will have a strong background in partner management, sales, customer success, and marketing within the procurement sector.

You Will be Responsible for:

• Partner Recruitment:

  • Conduct market research to identify potential partners and evaluate their compatibility with our company’s goals and values.

  • Engage, and onboard new partners to expand our partner network including making sure the partner enrolls and successfully completes enablement.

  • Establish high impact partner business plans and clear joint GTM strategies to drive sales growth with partner sourced opportunities and accelerate market expansion.

• Pipeline Generation:

  • Work closely with partners to identify and generate new sales opportunities leveraging their relationships and other lead generation channels in building a robust sales pipeline.

  • Track and manage partner-generated leads and ensure they are effectively followed up by the sales team.

  • Provide regular pipeline reports and updates to the management team including suggestions to accelerate high quality pipeline and conversion

• Partner Marketing:

  • Work closely with our partner marketing team to develop and execute co-marketing strategies and campaigns with partners to promote joint solutions and drive lead generation.

  • Manage partner marketing materials, such as brochures, case studies, and presentations.

  • Plan and participate in joint marketing events, webinars, and trade shows to increase visibility and drive engagement.

  • Ensure an effective lead to sales handover with followups with both the partner and sales

• Sales Management:

  • Set and achieve sales targets through effective partner collaboration and support.

  • Closely work with each partner on key sales opportunities, ensuring the partner and sales teams are supported through to the successful conclusion of the sales cycle / win.

  • Provide partners with the necessary tools, resources, and training from both the partner team and extended teams that support the partner organization to maximize their sales performance.

• Customer Success:

  • Ensure partners deliver exceptional customer experiences throughout sales and delivery by partnering our cross functional teams with the partner in driving the desired customer outcomes.

  • Monitor and evaluate partner performance to ensure alignment with customer success goals.

  • Act as a liaison between partners and internal teams to resolve any issues and ensure customer satisfaction.

• Strategic Planning:

  • Contribute to the development of the overall partner strategy and ensure alignment with the company’s vision and objectives.

  • Analyze partner performance data to identify trends, opportunities, and areas for improvement.

  • Stay abreast of industry trends and the competitive landscape to inform strategic decisions.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.

• Proven experience in partner management, sales, customer success, and marketing within the technology sector.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a collaborative team.

• Results-driven with a focus on achieving targets and delivering value.

• Knowledge of the procurement technology space is a bonus.

OKRs Tied to the Role

• Partner sales and marketing:

  • Partner sourced pipeline and booked ARR

  • Partner influenced pipeline and booked ARR

• Partner delivery:

  • Number of successful partner driven customer go-lives

Perks and Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive