hero

THE FUTURE OF TECH IS YOURS TO BUILD

Learn more about opportunities in Alkeon’s VC Portfolio
47
companies
1,903
Jobs

Customer Success Manager - Cloud Data

TetraScience

TetraScience

Customer Service, Sales & Business Development
Boston, MA, USA
Posted on Oct 3, 2024

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.

Our core values, defined and embodied by Tetra Leadership, are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate and also embody the following values:

  • Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
  • Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
  • Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
  • Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
  • Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
  • Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.