Product Manager II
Tekion
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
As Product Manager 2, you will own and evolve core platform capabilities around SKU management and feature flag management. Your work will directly enhance implementation efficiency, enable controlled feature rollouts, and optimize engineering operations at scale.
Key Responsibilities:
- Product Ownership: Drive the roadmap, prioritization, and execution for SKU/entitlement and feature flag management systems.
- Implementation and Ops Engagement: Partner with Implementation, Engineering Operations, and Customer Success to solve real-world configuration, rollout, and entitlement challenges.
- Workflow Analysis: Map existing ("As Is") SKU management workflows, document processes, and identify operational gaps and improvement opportunities.
- Customer Decommissioning: Define and own workflows and requirements for safe, compliant, and efficient customer decommissioning, including data and access removal
- Requirements Gathering: Translate stakeholder needs into crisp product requirements, user stories, wireframes, and acceptance criteria.
- Process Optimization: Identify and spearhead initiatives to automate and streamline SKU management, feature toggling, permissioning, and customer provisioning workflows.
- Cross-Team Collaboration: Work closely with engineering, QA, IT, and platform teams to deliver reliable, scalable features.
- Risk & Compliance: Ensure operational controls and auditability in SKU/feature flag handling, supporting compliance and security requirements.
- Performance & Metrics: Define and track KPIs (e.g., rollout speed, configuration accuracy, error rates) to drive continuous improvement.
- Documentation & Enablement: Develop clear documentation, release notes, and training materials for internal teams.
Qualifications:
- Experience: 3-5 years in SaaS/B2B product management or adjacent technical roles.
- Technical Fluency: Experience working on platform/infrastructure products, with understanding of APIs, microservices, and cloud ops.
- Process Orientation: Demonstrated success improving processes for implementation, provisioning, or engineering ops.
- Collaboration: Strong communication skills with technical and non-technical stakeholders.
- Problem Solver: Analytical, data-driven, and adept at breaking down ambiguous problems.
- Tools: Familiarity with product management tools (e.g., Jira, Confluence), feature flag solutions (e.g., LaunchDarkly, Split.io), and entitlement/SKU management concepts.
Nice-to-Have:
- Experience in SaaS entitlement/SKU/flex licensing models.
- Previous exposure to enterprise implementation and onboarding.
- Understanding of security, compliance, and audit controls in SaaS environments.
- Familiarity with PLG concepts and experimentation frameworks
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.