Job Description:
The role is comprised of implementation duties surrounding physical and cloud technology at new dealer partners. This requires an in-depth understanding of both on-premise hardware and cloud technologies to ensure end-to-end functionality and reliability, both internally and externally. We’re looking for talented professionals who love challenges, push boundaries and are passionate about successfully implementing a transformational product.

Roles and Responsibilities:

• Design and deploy both on-premise and cloud infrastructure for dealer partner technology implementations
• Scope, procure, and facilitate installation of devices physically in each dealership
• Test and validate installations for proper functionality prior to training and go-live
• Work cross-functionally internally and externally to drive initiatives to completion
• Manage multiple external vendors and stakeholders to complete each implementation’s requirements within required timelines
• Simultaneously manage 10+ projects per month
• Facilitate key stakeholders during the implementation life cycle to successfully deploy our DMS
• Proactively identify implementation risks and mitigate them effectively and efficiently

Qualifications and Education Requirements:

• 3+ years of DMS technology experience or field systems experience in the technology industry
• Strong customer interfacing skills
• Strong understanding of hybrid - cloud technologies and architecture
• Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Working knowledge of Cisco Meraki and other cloud-managed network architectures
• Experience with Windows Server, Linux, and/or other server architectures
• Experience with IoT devices, digital display technologies, network infrastructure, print and scan management technologies and solutions, and mobile device management
• Proven experience implementing technology in distributed, remote locations
• Exceptional written and verbal communication skills, interacting with all levels of stakeholders
• Established ability to articulate technical jargon into consumable levels of understanding for adult learners
• Proven ability to take customer suggestions or insights and translate them into technical deliverables
• Role will be required to work US hours to support implementations remotely

Preferred Skills:

• 2+ years in Project Management or Project Lead role is preferred
• CCNA or ECMS certification is a plus
• Experience working in an early-stage startup environment is a plus