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UX Writer - Remote friendly



Marketing & Communications, Design
Berlin, Germany
Posted on Tuesday, May 23, 2023
Our mission? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product, so if you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch!
Our journey: Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 400,000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1,300 Qontoers. We also made it to the LinkedIn Top Companies French ranking!
Our values:
Ambition | We tackle big challenges. No matter what.
Teamwork | We create momentum by working together, at the same speed.
Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day.
Integrity | We're open. We're honest. And we earn the trust of our clients and each other.
You can find out more about the Qonto Way here.
Our beliefs: Our goal at Qonto is to create a warm and welcoming environment where individuals from all walks of life can truly thrive. We've gone above and beyond to ensure that every applicant is evaluated solely based on their skills and potential, rather than their gender, ethnicity, age, (dis)ability, or any other irrelevant factor. Our team consists of 49% international individuals, with 44% women and 20% parents. With this diversity, we are a powerful force! Join us in our mission to build a workplace that celebrates diversity and embraces individuality. Discover the steps we took to create a discrimination-free hiring process.
Our career track: At Qonto, we cherish your unique skills, breaking away from conventional labels like "senior" or "director," and instead, offering personalized career tracks and expertise levels from 1 to 9 that truly celebrate your impact!
UX Writers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs.
Boasting nearly 10 different nationalities, our team of 15 skilled UX Writers is on the lookout for an English-speaking member to bolster Qonto’s key initiatives.
👩‍💻🧑‍💻 As a UX Writer at Qonto, you will
• Craft precise, context-aware in-app copy that effectively guides our users.
• Develop backend content including error messages, push notifications, SMS, and more.
• Influence the evolution of our tone of voice, glossary, and French content design system.
• Collaborate closely with Product Designers, ProductManagers, and Marketing teams to gather customer insights and create meaningful user experiences.
🤔 What you can expect
• Join a diverse design studio of 80+ gifted designers;
• Work with a range of profiles and expertise, including Legal, Compliance, CS, and external partners.
• Play a role in building an internationalbrand facing ever-evolving challenges.
🤝 About your future managers
Our UX Writing team is spearheaded by 3 incredible women: Mélanie, Kate & Fiorella
Their background:
• Mélanie worked as a translator and copywriter in different sectors including tourism, subtitling, and engineering before becoming specialized in luxury. Three years ago, she made the move to UX Writing by joining Qonto. Along with her team, she focuses on building features for our onboarding and pricing flows, and for our Italian market.
• Kate has 6 years of experience as a UX writer and has spent the last 3 years managing and growing teams of writers. Her previous job was at Preply as a Head of Copywriting. At Qonto, Kate's team is working on bookkeeping and spend management topics, as well as payment cards.
• Fiorella has 10 years of experience in UX Writing, having worked for big tech companies like Envato, Booking, and Hopin. At Qonto, her team is focused on working on the core elements of the app like transfers and invoicing, as well as newer features that break new ground for the product.
Each brings unique experience and perspective to the team, from Mélanie's structured approach and deep understanding of Qonto, Kate's international experience and drive to achieve new goals, to Fiorella's decade-long expertise in UX Writing, elevating our product to new heights.
🏅About You
Mastery: You have robust linguistic and UX design skills and can guide teams in choosing the right words.
Languages: You are fluent in English. Proficiency in another working language (French, German, Spanish, Italian) is highly beneficial.
Experience: You've worked closely with Product Designers, Product Managers, and Developers, demonstrating proficiency in a collaborative workflow.
Empathy: You possess the ability to understand and resonate with people's mental states.
Communication: You can distill complex concepts into clear, compelling messages that motivate users to take action.
Passion: You excel in a fast-paced environment and enjoy sharing best practices to foster a robust product culture internally.
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
🎁 Perks
A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.
- Monthly team events
- Tailor-made remote work policy depending on the job you apply for
- 28 days of paid leave
- Moka Care to take care of your mental health and gym access with Urban Sports Club
- A Hrmony lunch card: 100% covered
-100% public transportation reimbursement
- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners
💪 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
We will send you an interview guide so you can best prepare yourself.
On average our process lasts 20 working days and offers usually follow within 48 hours 🤞
Thank you for considering joining Qonto. We cannot wait to learn more about you!
One last thing. We recently raised 486M€ in our Series D to ensure we keep growing safely, despite the current economic environment looking a bit gloomy. We revealed our plans for the future here.
To learn more about us:
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