Description
The Experience
Salesforce is looking for a Senior Product Manager to join the Platform Metadata & Schema org — the team that builds and evolves the core metadata and schema infrastructure powering the entire Salesforce platform.
Platform Metadata & Schema is a high-visibility, deeply cross-functional org at the heart of Salesforce's most strategic initiatives. The frameworks and services we own are foundational — used by every major cloud and product surface across Salesforce, from Agentforce and D360 to Marketing Cloud and AppDev. As a Senior PM on this team, you won't just manage features. You will be the connective tissue between deep platform infrastructure and the company's most important programs. You'll work directly with engineering, architecture, and a wide set of internal cloud teams to define roadmaps, reduce friction for internal customers, and drive platform capabilities that scale across Salesforce.
What You'll Actually Be Doing
Own roadmap and strategy for one or more platform infrastructure areas within the Platform Metadata & Schema org, balancing new capabilities against stability, quality, and internal customer needs.
Drive cross-functional alignment across a broad set of internal stakeholders — engineering, architecture, and consuming cloud teams — to prioritize, sequence, and deliver shared platform frameworks and services.
Act as the voice of the customer: understand how both internal teams across Salesforce and external customers and builders consume platform metadata and schema services, identify friction and gaps, and advocate for improvements that reduce integration complexity and improve self-serviceability.
Partner on company-priority programs (such as Agentforce, D360, and Marketing Cloud on Core) to ensure platform infrastructure keeps pace with evolving product requirements and company strategy.
You're Our Person If...
5+ years of product management experience, with a strong preference for platform, infrastructure, or developer/internal-facing products.
Proven ability to operate in complex, cross-functional environments with many internal stakeholders, competing priorities, and layered dependencies.
Experience defining and driving product roadmaps for shared platform services or frameworks used by multiple consuming teams.
Excellent written and verbal communication skills — able to articulate complex infrastructure concepts clearly for both engineering audiences and executive stakeholders.
Comfort operating in ambiguity and creating clarity in fast-moving, high-stakes programs.
Even Better If...
Experience with metadata frameworks, knowledge graphs, semantic layers, or AI grounding architectures.
Familiarity with the Salesforce platform model (Custom Objects, Metadata API, D360 data model, Agentforce).
Prior experience at a major PaaS (AWS, Azure, Google Cloud) or direct Salesforce ecosystem experience.
Experience navigating shared "InnerSource" frameworks used across multiple internal teams.
Familiarity with agentic AI product delivery, MCP (Model Context Protocol), or LLM grounding patterns.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.