Description
About the Role
We're looking for a Senior Product Manager to join the Financial Services Cloud (FSC) team — one of Salesforce's fastest-growing and most strategically important industry products. In this role, you'll own the product vision and roadmap for a core area of FSC, driving innovation at the intersection of AI, data, and deeply purpose-built financial services capabilities. You'll define what gets built, why it matters, and how it creates measurable value for banks, wealth managers, and insurance carriers globally.
What You'll Do
Define and execute the end-to-end product roadmap for your FSC product area — spanning banking, wealth management, and/or insurance verticals
Define and drive the product vision in alignment with FSC's strategic priorities, including Agentforce, Data Cloud integration, and agentic AI for financial workflows
Lead cross-functional execution with engineering, design, GTM, and industry solutions teams through Salesforce's Agentic Product Delivery Lifecycle (PDLC)
Deeply understand customer problems — partnering with design partners, field teams, and C-suite customers to validate pain points and solution hypotheses before engineering investment is committed
Translate complex financial workflows (e.g., client onboarding, KYC/AML, loan origination, wealth planning, claims management) into scalable, product-ready requirements
Represent FSC product direction at executive briefings, partner advisory boards, industry events, and with key customers
Collaborate with Go-To-Market, Sales, and Marketing on launch strategy, field enablement, and ensuring product adoption at scale
Champion the voice of the customer — driving a continuous feedback loop between the field and the product team
What We're Looking For
Required
7+ years of product management experience, with at least 5 years focused on enterprise SaaS and financial services and a proven track record of delivering complex technology products
Deep domain expertise in one or more verticals: banking (retail/commercial), wealth management, or insurance
Proven ability to define and ship products that solve real customer problems — from discovery through launch and adoption
Experience working with and influencing engineering teams in an agile, cross-functional environment
Strong GTM instincts — you know how to position a product, build a launch narrative, and work with Sales to drive adoption
Exceptional executive presence and communication skills, both written and verbal
Comfort operating in a fast-moving, ambiguous environment with strong prioritization skills
Preferred
Hands-on experience with Salesforce Financial Services Cloud, Data Cloud, or Agentforce
Familiarity with regulatory and compliance considerations in financial services (e.g., fiduciary standards, AML/KYC, data privacy)
Track record of building and leading high-performing product teams
Experience with AI/ML product development and agentic AI strategies
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.