Description

Mid-Market Commercial Leader

Key Responsibilities

Frontline Team Leadership

Lead, coach, and develop a team of Solution Engineers across the Commercial Mid-Market business. Foster a culture of accountability, innovation, collaboration, and customer obsession while driving high performance across the organization.

AVP & Pod Partnership

Serve as a strategic partner to Sales AVPs and Pod leadership by aligning technical resources to business priorities, improving execution rigor, and helping teams navigate complex customer opportunities.

Customer Engagement & Executive Presence

Act as a customer-facing leader on strategic engagements, workshops, executive meetings, and key presentations. Help teams connect Salesforce innovation to measurable business outcomes through compelling storytelling and solution visioning.

Deal Strategy & Execution

Support teams on complex opportunities by helping shape account strategy, technical positioning, competitive differentiation, and customer engagement plans. Drive consistency and execution excellence across the business.

Operational Excellence

Drive operational rigor across the team through inspection, forecasting discipline, resource alignment, and scalable execution frameworks. Leverage data and AI-driven insights to identify risks, coaching opportunities, and execution gaps.

AI-Powered Solution Engineering

Encourage adoption of AI-enabled workflows and modern Solution Engineering practices that improve productivity, speed, quality, and customer engagement across discovery, demos, presentations, and account planning.

Talent Development & Coaching

Develop future leaders and top technical talent through active coaching, career development, feedback, and mentorship. Build an inclusive and high-performing team culture focused on continuous learning and growth.

Value-Led Solutioning

Drive a solutions approach focused on customer value realization, scalable platform strategy, and rapid business alignment. Help teams leverage demonstrations, prototypes, and AI-enabled workflows to accelerate customer confidence and decision-making.

What We’re Looking For

Frontline Leadership

Experience leading and developing high-performing customer-facing technical teams in a fast-paced, matrixed environment.

Executive Presence & Communication

Strong presentation, storytelling, and communication skills. Ability to influence customer conversations, support executive engagements, and coach teams on delivering compelling business and technical narratives.

Commercial Business Acumen

Strong understanding of pipeline management, customer engagement strategies, forecasting discipline, and scalable execution within a commercial business.

Strategic & Operational Balance

Understands enterprise-level strategic selling and customer engagement best practices while recognizing the speed, pragmatism, and operational scale required to succeed in a commercial environment.

AI & Platform Curiosity

Passion for AI, automation, platform transformation, and modern customer engagement strategies. Excited about helping teams and customers navigate the shift toward Agentforce and AI-powered workflows.

Builder Mentality

Comfortable building new motions, simplifying complexity, driving consistency, and operationalizing best practices across teams and pods.

Technical Depth

Strong foundation in enterprise technology, cloud platforms, integrations, AI solutions, and modern digital engagement strategies.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.