Description
The Global Pipeline Programs team, a part of the Global GTM, Programs, Planning, and Ops team is looking for a Manager responsible for data analytics & insights, program design & management and driving executive stakeholder relationships. The role will collaborate with OU Sales Program Manager (SPM) teams globally, and will be based in the Europe. This person will:
Conduct weekly & quarterly executive pipeline reporting for program results
Support with executive-level asks to assess & inspect pipeline program impact for defined parameters
Leverage existing data (dashboards, reports) to conduct deeper analyses, inspecting positive and negative drivers of programs performance, in order to identify trends & drivers of overall results
Provide performance summaries to regional Program teams, with recommended areas for them to focus on based on trends & insights
Present program results in regular SteerCos & Leadership forums
Help manage the global SPM NNAOV strategy
Partner with global Customer Success teams to plan, execute, and track programs impacting customer health and adoption
Innovate results reporting to utilize AI to automate regular, manual tasks
Sales Programs is an operational function at Salesforce that works directly with our Sales Teams to ensure they are always targeting the right areas to sell in to. We help to get our Sales Teams to sell smarter and more effectively, using data as a basis for all our decisions. We use our expertise and Business Intelligence tools to ensure our different Products and Regions are always reaching their full potential.
On our team, you will have the opportunity to see first-hand how a Sales Organization in a Fortune 500 company operates. You will be a part of a fast-moving, Global team. This role requires strong project management, business acumen, problem solving, organization & prioritization skills. You will be expected to support sales success by collaborating across stakeholder groups to innovate, design, scale & manage global repeatable processes & projects, and reporting on success metrics to demonstrate pipeline impact.
Responsibilities:
Own the Global pipeline program results reporting & impact tracking
Build & define optimal reporting cadences & communication strategies for pipeline inspection
Prioritize & project manage key standard processes & programs
Visualize data & insights for senior-level audience
Develop strong relationships with stakeholders including Global Strategy team, dashboard owners to ensure consistent measurement of key business metrics
Plan, execute, and track programs impacting NNAOV
Design global SPM guidance around NNAOV
Quarterly analysis on global program reach
Required Skills/Experience
5+ years of work experience, ideally in Sales Programs or Sales/Product Strategy
Experience launching & designing repeatable business processes and/or sales programs, aligned to business priorities. Being responsible for new tools, materials or processes
Experience conducting data analyses to identify factors that had a positive/negative business impact
Strong written and verbal communication skills
Desired Skills/Experience:
Experience working in a sales organization, and collaborating with multiple stakeholder groups
Be structured and organized, passionate about quality (attention to detail) and have a strong sense of ownership on the work accomplished
Comfort to thrive in an environment where priorities change rapidly and require seamless pivoting to new projects. Get it done mindset to drive results under tough circumstances
Strong problem solving skills to find creative solutions to roadblocks
Comfortable with creating processes out of ambiguity
Takes accountability for a project/program despite the project result
Able to gain alignment from senior stakeholders
Proficiency in Google Sheets, Google Slides & Salesforce tools required