Description

Role Overview

We are looking for a dynamic and results-driven Program/Project Manager to lead and execute site-wide initiatives. The ideal candidate will bring strong ownership, structured thinking, and the ability to drive programs end-to-end while collaborating with multiple stakeholders.

Objectives of this role

• Lead and deliver site-wide programs and strategic initiatives from inception to completion

• Drive end-to-end program execution, including planning, tracking, risk mitigation, and delivery

• Collaborate with cross-functional stakeholders to ensure alignment and timely outcomes

• Prioritize competing demands and manage multiple projects simultaneously

• Make independent, data-driven decisions in a fast-paced environment

• Manage and coordinate with third-party vendors, ensuring quality and timely delivery

• Oversee budget planning and allocation, ensuring optimal utilisation of resources

• Track and report program performance using relevant metrics and dashboards

• Create and deliver high-impact presentations for leadership reviews and updates

Responsibilities

Operational Program Management

• Will be a part of Site Program Management team which is a part of the CEO’s office

• Person will report into South Asia Strategy & Operations Lead, overall folding to South Asia CEO

• Must have people/stakeholder management and an understanding of Employee Forums, R&R , formulating policies etc

• Work closely with project sponsor, cross-functional teams, and assigned project teams to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

Stakeholder & Cross-functional Collaboration

• Quickly develop and maintain relationships within the organization and/or with external partners.

• Support leadership in operational decision-making through data-driven insights and reporting.

• Excellent communication skills with ability to communicate across all organizational levels

• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders

• Ability to think top-down yet stay connected to details.

• Work collaboratively and operate at all levels with global, cross-functional teams.

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Vendor & Budget Management

• Manage relationships with third-party vendors and service providers, ensuring service quality and contractual compliance.

• Develop and monitor operational budgets, ensuring cost efficiency while maintaining service standards.

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Strategic Initiatives

• Drive multiple site wide employee engagement and cross functional operational projects

• Lead or support site wide compliance, communications, employee success, infrastructure projects in collaboration with respective teams

• Manage program and project teams for optimal return on investment

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Required skills and qualifications

• 7+ years of experience

• Exceptional skills in leadership, time management and communication

• Must be a Team Player

• Strong organisational and project management skills.

• Excellent communication and stakeholder management abilities.

• Data-driven decision-making with proficiency in operational analytics tools.

• Ability to manage multiple priorities under tight deadlines.

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Preferred skills and qualifications

• Bachelor’s degree (or equivalent)

• MBA or equivalent

• Fluency with Program Management tools (Trello, asana, JIRA etc)

• Familiarity with with Google Workspaces

• Past experience in Managing Operations for large scale organization