Description

Principal Solution Engineer – Analytics

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a senior analytics expert who thrives at the intersection of technology and business strategy? As a Principal Solution Engineer – Analytics at Salesforce, you'll go beyond traditional pre-sales — owning executive relationships, shaping customers' data and analytics vision, and driving Salesforce's market presence across LATAM. You'll be the go-to technical authority for our Analytics portfolio, mentoring a team of talented SEs and influencing how we bring products like Tableau and Agentforce to market. If you're passionate about turning complex data challenges into compelling solutions — and want to do it at scale, across one of the most dynamic regions in the world — this role was built for you.

What You'll Be Doing

The Analytics SE leads the technical sales cycle for Analytics and AI — from vision co-creation through storytelling demos to deep-dive workshops, showing customers the "why" and the "what." Ideal candidates have experience with Tableau, CRM Analytics, Salesforce core platform, BI, AI, and data integration in a customer-facing role.

Your Impact

• Own executive relationships by building trusted advisor relationship with customers:

  • Understand their business challenges and data/analytics strategy

  • Identify the best solution for their needs

  • Support them in achieving their business goals

• Help customers become more data-driven by showcasing Tableau solutions and building excitement around the platform

• Lead discovery sessions/workshops with business users to define, build, and implement solution prototypes

• Build and present customized demos proving business value

• Present Salesforce technology infrastructure, including Data Cloud architecture, software, networking, and security

• Articulate business value of Salesforce's analytics platforms to managers and executives at all levels

• Deliver technical/security responses on RFPs/RFIs

• Enable adjacent teams to position Salesforce's Analytic Platforms

• Drive new technologies such as Data Cloud, Agentforce, and Tableau Next

• Handle multiple customer engagements concurrently, strategizing with the sales team over prioritization and engagements

• Collaborate with the product GTM team by sharing customer feedback and drive thought leadership about analytics across LATAM

• Establish your role as a mentor to the less experienced members of the team by coaching on demos, contributing to team enablement programs and knowledge sharing

• Willingness and flexibility to travel as needed

What we're looking for

We're seeking a proactive professional with solid presales or technical expertise gained in the software/IT industry or as an end user.

Ideally, you bring broad technical knowledge along with some specialized expertise in one or more of the following areas: data visualization/analytics, BI, data quality, integration, MDM, databases, analytics infrastructure, or related fields.

• Experienced: Proven ability to build trust with customers and navigate the sales cycle effectively, with a minimum 5 years experience in technical pre-sales or consulting and B.S. Computer Science, Software Engineering, MIS or equivalent

• Technically strong: Hands-on experience in one or more of the above areas; coding experience in Python and/or JavaScript is a plus; Experience analyzing data, identifying trends, and building visualizations

• Specialized knowledge: Experience building and delivering proofs of concept (PoCs) and responding to the technical and functional aspects of RFIs/RFPs; Data analytics tools including Tableau, Looker, Power BI, AI: Python/R, data wrangling, machine learning; Experience with data modeling, star schema design, and data warehouse concepts

• Passionate: Deep domain expertise in analytics and data strategy, with the ability to shape customer vision, translating the passion into business impact and influence product direction

• Strong communicator: Excellent verbal and written communication skills, including the ability to present to diverse audiences; Solid presentation and interpersonal communication skills;

• Languages: English and Spanish proficiency required, Portuguese is a plus;

• Sales-minded: Able to support the sales team with objection handling, business value articulation, and product positioning

• Flexible: Willing to travel and adapt working hours as needed

• Team player: Committed to helping teammates achieve not just individual goals, but team goals as well

How you differentiate yourself

• Official Salesforce Certifications (Tableau Consultant, CRM Analytics, Admin, Advanced Admin, Data Cloud, Agentblazer) is a strong plus

• Experience with Generative and Predictive AI models

• ETL tools experience (Informatica, etc.)

• Hands-on expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, etc.)

• Published thought leadership (blogs, conference talks, whitepapers)