Description

We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you're in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

What you'll be doing...

As an Account Executive focused on the Telecommunications industry, you will be responsible for driving the full sales journey with some of the world's leading Telco companies. Our flagship innovation harnesses the power of real-time data to reimagine the Customer 360, enabling Telco businesses to create awe-inspiring customer interactions at scale — from network operations to subscriber experience.

You will own and grow a portfolio of named Telco accounts, leading complex, strategic transactions and serving as a trusted advisor to C-level stakeholders across Communications Service Providers (CSPs), cable operators, and media companies.

• Drive new business and expand existing accounts within a defined Telco territory, with a focus on generating strong annual growth in revenue and bookings.
• Build and execute a strategic account plan tailored to the unique challenges and opportunities in the Telecommunications sector — including BSS/OSS transformation, customer churn reduction, 5G monetization, and digital-first customer engagement.
• Set proper expectations and forecast your business accurately.
• Manage the overall sales process, setting appropriate metrics for sales funnel management.
• Hold yourself accountable to quota attainment. Meet and exceed pipeline generation and sales goals.
• Establish trusted relationships with key internal teams including Telco industry marketing, product development, solution engineering, strategic operations, and customer success.
• Implement an effective operating model and ensure internal processes are followed. Drive adoption of our sales methodology and tools.
• Align product, customer success, and professional services teams to deliver exceptional outcomes for Telco customers.
• Stay current on Telco industry trends, competitive landscape, and regulatory dynamics to bring relevant insights to customers.
• Maintain and deepen key customer relationships; develop and execute strategies for expanding Salesforce's footprint across your accounts.

Who you are...

• 8+ years of experience as an Account Executive with a strong preference for Telecommunications industry experience (CSPs, cable, satellite, or media).
• Deep understanding of Telco business challenges — including subscriber lifecycle management, network monetization, digital transformation, and customer experience.
• Consistent overachievement of quota and revenue goals in complex, enterprise software sales.
• Proven track record of building satisfied, loyal, and referenceable customers at the C-level within Telco organizations.
• Proven success navigating and influencing within a highly matrixed organization.
• Experience leading comprehensive pipeline generation strategy and execution.
• Strong operational and analytical abilities with a data-driven approach to sales.
• Demonstrated ability to sell complex software solutions — ideally CRM, BSS, or digital engagement platforms — to senior Telco executives.

What's in it for you:

• Clear and structured career path into Senior AE and leadership positions within Salesforce.
• World-Class Training & Development in professional growth, Telco industry knowledge, and Salesforce product expertise.
• Constant learning alongside some of the best enterprise sellers in the industry.
• An entrepreneurial environment that rewards bold thinking, energy, and the courage to execute new ideas.
• Freedom to design your own go-to-market strategy within your Telco territory.
• Collaboration with a world-class team including Telco industry marketing, solution engineering, business development, and customer success.
• Regular face-to-face customer engagement in-country.
• A dynamic, inclusive, and high-energy environment where you'll be challenged and supported to reach your full potential.