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Key Account Director | FINS

Own Company

Own Company

Sales & Business Development
Sydney, NSW, Australia
Posted on Feb 26, 2026

Description

Who is Salesforce?

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Selling into the Banking Sector

The Banking and Financial Services sector is undergoing a seismic shift as institutions move from product-centric models to customer-obsessed experiences. Selling at the enterprise level in this industry requires a sophisticated understanding of complex regulatory landscapes, deep-rooted legacy infrastructures, and the urgent need for digital agility. You will navigate high-level stakeholder environments, addressing the dual priorities of maintaining ironclad security and trust while delivering the seamless, "Amazon-like" experiences that modern retail and institutional banking customers now demand.

The opportunity is immense: you aren't just selling software; you are acting as a strategic partner to help major financial institutions redefine their value proposition. This involves orchestrating massive digital transformation projects that impact millions of consumers, helping banks unlock siloed data to provide proactive financial wellness, smarter lending, and hyper-personalized service.

Salesforce in Banking

Salesforce is the engine behind the modern financial services revolution. Our Financial Services Cloud, powered by Data Cloud and Einstein AI, allows banks to unify their customer data into a single, actionable "Golden Profile." We enable institutions to move away from fragmented systems toward a unified platform where AI-driven insights empower every banker, teller, and relationship manager to anticipate customer needs before they are even voiced.

By integrating AI + Data + CRM, Salesforce helps the banking sector automate complex workflows, reduce operational friction, and drive loyalty in an increasingly competitive market. Our impact is measured in the accelerated speed of mortgage approvals, the precision of fraud detection, and the depth of the human connection maintained across digital channels. Joining Salesforce means positioning yourself at the heart of the most influential technology shift in the history of Australian finance.

Role Description

We are looking for outcomes-oriented, highly collaborative Account Executives for our core business, across all industries. You will have an entrepreneurial spirit to help us tackle this extensive market opportunity and achieve revenue targets.

This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle.

You will sell strategic business outcomes with long-term, high growth engagements.

In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you'll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

Your Impact

You will lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.

  • Handling strategic accounts and relationships across the team
  • Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.
  • Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
  • Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
  • Lead the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
  • Daily update of the salesforce.com system with accurate customer and pipeline data.
  • Accurate weekly, monthly and quarterly forecasting and revenue delivery.
  • Strengthen client relationships through regular engagement and face-to-face meetings

Basic Requirement

  • Excellent interpersonal, communication and people skills
  • Shown track achievement against targets and metrics
  • Credibility internally and with customers
  • Validated sales forecasting abilities and revenue achievement
  • Successful history of net new business and existing business upsell
  • Consistent overachievement of quota and revenue goals
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE's Top 50 Companies that Care, and are on Fortune's Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

  • Health, Life, Trauma and Income Insurance
  • Monthly Wellness Allowance
  • Flexible Time off & leave policies
  • Parental benefits
  • Perks and discounts

Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information.