Description

As a Senior Product Manager or Product Management Director at Missionforce Agentforce Public Sector, you will own the product strategy, roadmap, and execution for a critical product area impacting millions of users globally. You will partner closely with Engineering, Design, Data, Sales, and Customer Success to deliver innovative, scalable, and customer-centric solutions aligned with Salesforce’s long-term vision.

This role requires strong strategic thinking, deep customer empathy, and the ability to operate effectively across executive, technical, and go-to-market stakeholders. Given the breadth of responsibility, this is a highly autonomous role for a proactive product leader who can independently drive outcomes.

Responsibilities

Product Strategy & Execution

• Define and deliver features that increase adoption, drive business growth, and delight customers, with a strong focus on public sector and government customers globally.
• Create, prioritize, and execute a multi-release roadmap in partnership with Engineering, Sales, and Customer Success.
• Own the product point of view and directional roadmap, including integration and partner ecosystem strategy.

Customer & Market Leadership

• Engage directly with customers, partners, and internal product ambassadors to identify and prioritize high-impact opportunities.
• Act as the voice of the customer—owning requirements, specifications, and release planning.
• Represent Salesforce as a product expert in customer engagements, industry events, and community forums.

Cross-Functional Collaboration

• Drive alignment across multiple engineering teams and stakeholder groups.
• Partner closely with peer PMs on shared platforms and dependencies, ensuring cohesive product outcomes.
• Foster a culture of shared ownership—success is collective.

Key Competencies & Qualifications

Product Leadership

• 10+ years of product management or equivalent experience delivering enterprise-scale products.
• Proven experience leading end-to-end product development from concept through launch.
• Strong leadership skills, including building and scaling geographically distributed product teams.
• Ability to set a compelling vision and lead through both direct authority and influence.

Technical & Execution Excellence

• Strong technical depth; comfortable engaging with architects and senior engineers on complex systems.
• Familiarity with modern software development practices for web and mobile applications.
• Experience with Agile methodologies (Scrum, Lean, User-Centered Design).

Communication & Influence

• Exceptional communicator with experience presenting to senior executives and C-level leaders.
• Comfortable engaging external audiences including customers, partners, and analysts.
• Strong ability to influence, align, and drive decisions in complex environments.

Mindset & Customer Focus

• Entrepreneurial, decisive, and resilient; thrives in ambiguity.
• Deep experience building customer relationships and translating customer needs into actionable product direction.
• Public sector domain experience preferred but not required.