Description

Salesforce is looking for a Senior Network Engineer to join Salesforce’s Network Engineering team. This team facilitates the deployment of strategic initiatives mainly focused on network patching, routing, switching and load-balancing functions of Salesforce’s 1P network infrastructure.

Responsibilities

Engineering & Operations

• Plan, Design, Develop, Implement and Operate Cisco, Juniper, F5 (LTM, GTM) and other network appliances serving Salesforce’s internal and external applications.

• Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers.

• Assist in mitigating security vulnerabilities in OS and configuration across different network vendors (Cisco, F5, Juniper etc).

Automation & Tooling

• Work closely with automation teams in defining and developing the tools that allow us to manage the configuration of network equipment (F5, Cisco, Juniper etc) in Cloud Scale datacenters.

• Develop and maintain scripts/power-tools based on Ansible and Python that help with configuration deployment on different kinds of network equipment.

• Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.

Troubleshooting & Support

• Provide network escalation support for internal and external service impairments or outages.

• Perform high-level troubleshooting and analysis to determine the root cause when network outages occur during network maintenances.

• Isolate hardware and software problems on network devices and work with vendors to resolve issues as vital.

• Collaborate with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages.

• Ensure documented processes are followed while providing necessary feedback focused on safety and agility of the processes involved.

Required Qualifications

• Networking Protocols: High level of proficiency with TCP/IP, architecture and core technologies, such as BGP, OSPF, ISIS, DNS, HTTP, etc.

• Automation & DevOps: * Demonstrated experience with Ansible (cli and playbooks) to manage multi-vendor equipment.

  • Practitioner-level network automation skills using DevOps and CI/CD pipeline practices.

  • Experience with version control tools such as Git.

• Environment: Working knowledge and experience working in a Unix/Linux environment.

• Analysis Tools: Proficiency with Wireshark, tcpdump, ping, and netstat.

• Infrastructure: * Experience leading large-scale distributed network environments.

  • Working knowledge of PKI infrastructure, firewalls, and access-list configuration.

  • Knowledge of system performance methodologies and data-driven decision-making.

• Soft Skills: Strong analytical approach to problem-solving; ability to fix complex issues quickly; excellent written/verbal communication.

Preferred Qualifications

• Advanced F5 Knowledge: Experience with F5 GTM and LTM installation, engineering, and life cycle management (including advanced iRules and troubleshooting).

• Load Balancing: Deep understanding of Persistence, SSL client/server profiles, and HTTP profiles.

• Diagnostic Skills: Highly skilled in packet analysis and analytical fault diagnosis.

• Programming: Proficiency in scripting/programming with Python.