Description
Named Account Executive, State Government (Justice and Public Safety)
Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to Justice and Public Safety across the Midwest Region.
This is a new business development, "hunter" role responsible for building long term relationships and growing revenue with State Government agencies. Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment.
Key Responsibilities
Cultivate and maintain enduring relationships with State Gov clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications:
10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling to State and Local Government agencies
Knowledge of Justice and Public Safety highly preferred.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Must live in territory