Description
About Sales Performance ManagementSPM brings location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut cost through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning.
In addition, we have recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering.
We are seeking a Solution Engineer (Pre-Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive our continued growth, and to help to build solutions that have an impact on our Customer’s business.
The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to create meaningful collaboration strategies to enable a team selling environment and drive scale to continue the product’s growth.
The successful candidate will be focused on customer success, delivering world-class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking; to customers, your team and your current company. The ideal individual will be proactive, a great collaborator, passionate and a proven individual and team contributor as they work with some of the biggest brands and companies in the world.
Responsibilities:
Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers
Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals
Requirements/Qualifications
- Prior experience using Salesforce as a power user or admin
- Salesforce Certifications a plus - current Administrator, Architect
- Previous experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacity
- Excellent speaking and presentations skills and experience both in-person and over-the-web
- Superb writing skills and experience with both internal and external communications
- Strong time management skills, allowing for multiple projects and sales cycles to run in parallel
- Creative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customers
- Business acumen with experience transforming business process to attain business goals of our customers
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
Health, Life, Trauma and Income Insurance
Monthly Wellness Allowance
Flexible Time off & leave policies
Parental benefits
Perks and discounts
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information