Description

As a Business Intelligence Senior Manager, you will deliver key insights and analyses that help Salesforce leaders and teams make key decisions that shape strategy, operations, the way we develop products, the way we interact with customers, and much more. You will acquire deep knowledge and understanding of Salesforce products and business goals, build and manage cross-functional relationships, and communicate through digestible, relevant, and actionable storytelling. You will manage data and insights to deliver data products, such as dashboards, ML apps, automation, and much more. You will use business thinking, engineering skills, statistical techniques, and data science practices to wrangle data and deliver relevant and trustworthy insights.

Success in the Role: What would it look like?
A hands-on analyst
You will generate insights to accelerate business growth. This requires acquiring and cleaning data from multiple sources, structuring and building data models, analyzing to generate insights, and distributing those insights to business leaders.
You are excited about understanding the business problem and your internal users, focusing on outcome not output.
A strategic problem solver
You understand the “big picture” context of your business and analyze data with a business mentality.
You translate business challenges into an analytical plan; you think practically and creatively to craft quick, effective solutions to problems.
A relationship builder
You will develop relationships and collaborate with teams to understand business problems and create and implement an analytical plan.
You are comfortable delivering insights to an executive audience.
A cross-functional partner
You will partner with engineers and product managers to instrument, acquire, develop, and structure data assets that are critical to measuring the success of our products.
Identify internal and external collaborators to curate data assets and produce actionable data insights and products.
A data champion/A data-lover at heart/data evangelist
You will support the expansion of Salesforce data culture by growing new relationships, integrating or designing new tools, and improving team processes.

Your Experiences
5-10 years of experience in data analytics or data science or a master’s degree in data science, statistics, applied mathematics, analytics or a related field, or equivalent alternative education, skills, and/or practical equivalent experience.
You are proficient in common analytical programming languages (e.g. Python or R) and SQL.
You are familiar with end-to-end data development, including data model design, quality review, deployment, and maintenance.
You are proficient in telling data stories in a wide range of formats, including slides, charts, and dashboards (Tableau), and can coherently articulate the business impact of your insights.
You are able to plan projects in detail, set schedules, coordinate resources across product, and engineering teams, complete projects end-to-end, and make sure timelines and quality expectations are met.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.