Description

Salesforce is seeking an experienced and dynamic Software Engineering Manager to lead our ECommerce Agent team. This role offers an exciting opportunity to drive the development of innovative AI/Machine Learning-powered solutions that enhance the ECommerce experience for consumers, assist their shopping journeys through conversations, recommend products and actions, and personalize their experience.

Responsibilities

• Lead and manage a team of talented software engineers, fostering a culture of innovation, collaboration, and technical excellence.
• Drive the architectural design, development, and delivery of high-quality, scalable, and performant software for the Salesforce ECommerce Agent platform.
• Define and execute technical roadmaps, ensuring alignment with product strategy and business objectives.
• Mentor and coach team members, promoting their professional growth and skill development.
• Collaborate cross-functionally with product management, design, and other engineering teams to define requirements, prioritize features, and deliver integrated solutions.
• Ensure the team adheres to best practices in software development, including code reviews, testing, and deployment processes.
• Champion the adoption of AI/Machine Learning and agent technologies within the ECommerce domain.
• Manage project timelines, resources, and risks effectively.

Required Qualifications

• Experience in leveraging LLM and VLLM in products, or related frameworks / technologies.
• Experience building machine learning applications
• Deep understanding of machine learning concepts
• 7+ years of experience in software development, with a strong background in building scalable, enterprise-grade applications.
• 4+ years of experience in a leadership or management role, leading software engineering teams.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively in fast iterations cycles on the product features in a dynamic environment.

Preferred Experience

• Experience in developing and deploying "agent" based systems or conversational AI solutions.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.