Description

As the Director/Sr. Manager of Business Operations & Strategy, you will serve as the operational and financial bridge between Engineering's long-term technical vision and the immediate financial rigor required to achieve that vision. This is a highly visible, cross-functional leadership role that blends FinOps strategic planning and Cloud Infrastructure Economics with the operational discipline necessary to execute complex Agentic Enterprise transformations within Salesforce Product Engineering.

About You

• You are financial savvy, with solid understanding of Cloud Economics and Public Cloud Infrastructure (AWS, GCP, Azure, etc) as well as LLM.
• You have a data-driven mindset and possess solid expertise in leveraging business analytics, Cloud Economics, and consumption models to drive high-stakes investment decisions.
• You possess excellent executive presence and communication skills required to influence priorities and drive alignment across global stakeholders.
• You are comfortable bending effortlessly between the tactical (analyzing cloud usage and costs) and the strategic (long-term product roadmap and investment vision).
• You are a catalyst for change, driving an organizational shift toward an AI-first operating model governed by FinOps principles..
• You are a strategic orchestrator who builds high-trust relationships with both internal Engineering leadership and external C-level customer teams.
• You build high-trust relationships to secure cross-functional buy-in and action, particularly among Finance, Engineering, and Product organizations.

Your Impact

• AI Product Economics: Be the thought leader and orchestrator to enable and enhance visibility for AI product unit cost and economics.
• FinOps Operational Excellence: Partner with Engineering leadership and other functional leaders to operationalize the ideas generated regarding Agentforce by implementing and governing FinOps policies, metrics, and consumption models.
• Define and Drive AI Strategy: Be the key partner to executive management in defining the strategic vision and roadmap for Agentforce (AI) adoption, focusing on scalability and financial return (ROI) realized through efficient infrastructure use.
• Business Value Realization: Provide strategic insights and business analytical intelligence to guide Cloud Infrastructure investment decisions, focusing on consumption model optimization and demonstrating the financial benefit of innovation and transformation.

Required Skills

• 7+ years of progressive experience in management consulting, tech corporate/product strategy, investment banking or corporate finance related roles.
• 3+ years of experience leading complex, cross-functional projects in a technical domain with significant financial impact (e.g., Cloud Infrastructure, FinOps implementation, or Enterprise SaaS).
• Deep and required understanding of Cloud Infrastructure, Cloud Economics, and consumption models.
• Deep understanding of Agentforce (AI/Agents) concepts, data, and the underlying Cloud Infrastructure platforms (AWS, Azure, GCP etc)
• Exceptional executive communication and presence, with proven experience synthesizing complex technical and financial data into clear, persuasive narratives for senior leadership.
• Advanced analytical and financial modeling skills (e.g., ROI analysis, cost-benefit analysis of cloud services, financial scenario planning).
• Data analytical and dashboard skills (Tableau, Snowflake, PowerBI, Python or equivalent).
• A related technical or business degree required (e.g., Engineering, Computer Science, Economics, or Finance). Advanced degrees preferred (Masters, MBAs, etc.).

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.