Account Manager (APAC)
Odoo
Account Manager (APAC)
About Us
Odoo is an online business management software with a complete suite of business modules, covering all your needs from front-end to back-end. Our online apps help you to manage your finances, sales, inventory & manufacturing, human resources, marketing, and team productivity with 66 official Odoo apps and over 39k third-party apps.
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Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.
Responsibilities
Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.
Your responsibilities include:
- Contacting and developing end customers and resellers of Odoo
- Acting as the key interface between the customer and all relevant divisions
- Build long term relationships with Odoo partners and your customer portfolio (growth)
- Excel in transversal sales & product demonstration
- Main focus is 80% on sales (renewals & up-sell opportunities)
MUST HAVE
- Bachelor degree or higher
- Bilingual (English + native Mandarin speaker)
- Strong software and new technology awareness
- Excellent communication skill, you like to negotiate and to achieve targets
- Have a proactive & sales-driven mindset
- Organized way of working
- Problem solving attitude
NICE TO HAVE
- 1 - 3 years relevant experience in sales and/or account management
- Immediate availability
- Farmer attitude
VALUES
- You are able to work in a fast-paced start-up environment with a hands-on attitude
- You are open-minded and can react to change with agility
- You are a quick and autonomous learner
- You have an entrepreneur mindset and are not afraid to take appropriate initiatives
- Willing to contribute to great company culture
Job Complexity:
Personal Evolution:
Variability of the Job:
Technical complexity:
Overachieving Possibilities:
Team / Company Size:
34 / 210 people
Avg Deal Size:
$8k
Sales Cycle:
2 month
Company Growth:
75% YoY
Company Maturity:
Profitable
Time off
15 days of annual leave, sick leaves
Sponsored Events
Friday happy hours, great team buildings, sports activities, company dinners
Gratuity
Commissions paid on a quarterly basis, end-of-year payment
Eat & Drink
Coffee, tea, fruit and snacks are provided at all time
Great Location
Opposite of MTR exit A2, Sai Ying Pun
Company Culture
Young, dynamic and international work environment
Work-life Balance
Flexible working hours, work from home benefit
Insurance Benefit
Medical, dental, mental and life insurance provided