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APAC Commercial Account Executive, SMB



Sales & Business Development
Melbourne, VIC, Australia
Posted on Friday, August 18, 2023

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

Commercial Account Executives (AEs) lead the strategic business growth for new and current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement. You must either be located in Victoria, AUS or willing to relocate in advance to be considered for this role.
  • Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
  • Retain a hunter mentality to direct outbound lead sourcing and identify new opportunities across net new and existing customers
  • Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, and negotiations with prospect/customer executive leadership
  • Develop and maintain expert knowledge on the features, benefits and application of Lucid suite offering as a premium product
  • Understand and strategically address the competitive landscape within an assigned territory
  • Share market insights with product and marketing teams to continually improve Lucid’s ability to address customer needs
  • Creativity expand business in new markets, verticals and personas
  • Other duties as assigned


  • 1-3 years of relevant sales experience, preferably in software
  • Ability to manage multiple projects and meet deadlines
  • Outstanding written and verbal communication skills

Preferred Qualifications:

  • Demonstrated ability to find, manage and close high-level business in an evangelist sales environment (SaaS-specific sales experience desired)
  • Experience with Salesforce.com and sales acceleration tools such as Outreach, DiscoverOrg, etc.
  • Knowledge of software contract terms and conditions and strong negotiation skills - Formal sales training a plus

If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co