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Lead Content Strategist / Copywriter

Hinge Health

Hinge Health

Marketing & Communications
San Francisco, CA, USA · Portland, OR, USA · Austin, TX, USA · Seattle, WA, USA
Posted on Thursday, May 11, 2023
Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com
Work From Anywhere
We believe that remote work and in-person work have their own advantages and disadvantages, and want to be able to leverage the best of both worlds. Some roles which require a greater degree of day-to-day collaboration will benefit from more in-person opportunities. Employees in Hybrid roles are expected to be in office 1 day/week (Wednesdays) in hub locations that have an office, and may be expanded to 2 days in 2024.
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply - we would love to hear from you!
About the Role
The Design & UX Team is highly multidisciplinary made up of designers from all backgrounds (product, industrial, visual, motion, etc), researchers, content strategists, and program managers.
We're looking for a talented writer to help be an integral part of a product pod, helping shape, bring to life and iterate on new offerings from Hinge Health. Your work will help people dealing with pain to find the care they need to be able to do the things they love. The Lead content strategist for Growth Marketing and Product will establish and expand new product offerings across Hinge Health’s marketing touchpoints. You will help bring new initiatives from 0 to 1, help them grow and evolve and then integrate with the broader Hinge Health platform. As part of this dedicated team, we’re looking for someone who can toggle between writer, creative problem solver, and user advocate.
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WHAT YOU’LL ACCOMPLISH

  • Bring to life new services and offerings You’ll look for innovative, creative ways to reach new or existing members, concepting our messaging approach and iterating based on qualitative and quantitative feedback.
  • Work with visual designers and marketers to craft high-performing, user-centered assets. From direct mail to email, to websites, social and everything in between, you’ll work with design to create best-in-class, cohesive content across all channels.
  • Write consumer marketing copy that delivers results. Whether it’s a headline, subject line, blog copy, or even a button on a landing page, you’ll use data to craft copy that effectively launches products and boosts ongoing performance.
  • Strengthen Hinge Health’s consumer voice and tone. You’ll take Hinge Health’s brand strategy, voice and tone and elevate it across all member touch points.

WHAT WE'RE LOOKING FOR

  • 8+ years of writing experience; preferably in a startup, in-house or agency environment.
  • A portfolio with examples of previous work specifically showing how you helped bring new products to market improved business metrics.
  • Demonstrated ability to drive results/outcomes, not just process.
  • Comfortable working with cross-functional teams and project managing your own workload to set deadlines and deliver high-quality work on time.
  • Experience navigating high growth, fast-paced environments.
  • Excellent communication skills to listen and influence.
  • Demonstrated ability to solve complex problems.

BONUS POIINTS

  • Experience analyzing data and leveraging insights to develop solutions
  • Spanish or French language fluency

WHAT YOU'LL LOVE ABOUT US

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
  • Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
  • In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
  • Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
About Hinge Health:
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity and inclusion:
We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.
Disclaimer:
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.
*Please do not send resumes via email*
If you're interested - we'd love to hear from you.