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Lead Product Designer - UX/Global

Hinge Health

Hinge Health

Product, Design
Bengaluru, Karnataka, India
Posted on Saturday, April 8, 2023
One in two people experience debilitating back, neck, shoulder, or joint pain — but traditional treatments have failed to meet their needs. Physical therapy can be expensive and hard to access; appointments often involve long commutes and missed work. Making matters worse, unresolved pain can trigger the overuse of opioids and surgeries.
Join us in reimagining healthcare from the ground up. We’re making high-quality care accessible by pairing wearable sensors and computer vision with a world-class clinical team. Hinge Health puts a digital clinic in every member's pocket. Now millions of people can access personalized digital care from a physical therapist, guidance on behavior change from a health coach, and expert consultations with an orthopedic surgeon. With a single app and wearable technology like our Enso device, we’re helping to reduce pain, surgeries, and opioid use.
About the Role
The Design Team is highly multidisciplinary made up of designers from all backgrounds (product, industrial, visual, motion, etc), researchers, content strategists, and more.
Our Bengaluru design expansion has created the need for an energetic and motivated Lead Product Designer to join our Design & UX Team. We are seeking a hands-on designer with strong product strategy, UI/UX, visual and prototyping skills skills.
As one of the Founding Designers of this team, you’ll have a massive impact shaping our design team as we hire additional designers. You will have the opportunity to help to define the design culture of our India office.
We are hiring a Lead Product Designer for the Treatment Variety pod to innovate on new forms of exercise therapy and educational content offered to Hinge Health members. This Designer will lead the creation of new visual, multimedia and interactive content forms that will more seamlessly integrate into the member journey and help drive member engagement. We are looking for a designer with experience in educational and/or interactive experiences, with a core skill set in designing editorial and content-focused products, and bonus points for experience in interactive prototyping, TV UI design, and/or game art. Our goal with this role is to find new ways to engage our members - in addition to their daily physical therapy - delivering curated content that will make our members want to return more frequently, contributing to our Retention goals.
Top 3 things we are looking for in our first hire:
-Comfortable with ambiguity and complex problems and a passion for building 0-1 products while staying laser-focused on the end state
-Setting the standard for visual (UI) and interaction design (UX) craft for the this new office and mentor others in their craft
-A strong communicator and facilitator who can collaborate effectively on a global level with everyone from designers to engineers to leaders. Engage with teammates with clarity, openness, and curiosity

WHAT YOU’LL ACCOMPLISH

  • Create innovative and creative design solutions that transform complexity into elegant, efficient user experiences
  • Be a steward of great product design by ensuring solutions set high visual and interaction design quality standards
  • Define product vision and strategy that creates emotionally engaging and easy to use experiences. Lead the development and delivery of solutions that meet intended goals and create outcomes that positively impact key metrics
  • Collaborate with engineers, product managers, care teams, and other designers to ensure designs drive desired UX, business, and technical outcomes
  • Mentor and grow less experienced designers while evangelizing design practices and finding opportunities to elevate confidence in our work across the larger company

WHAT WE'RE LOOKING FOR

  • 8-10+ years of product/service design experience
  • A portfolio demonstrating: shipment of multiple products successfully; strong expertise in applying interaction design patterns to solve complex workflows, as well as in visual design, information hierarchy, layout, composition, and typography
  • Expert understanding of visual systems and practices, including layout, iconography, typography and have a curiosity and eye for pushing visual design in interfaces forward
  • Experience in leading product design from opportunity development, to concept, to shipment
  • Strong facilitations skills leading groups through idea generation and decision making processes
  • Proven ability to communicate deep design thinking at all levels of the organization
  • Strong prototyping experience at multiple levels of fidelity and helping elevate prototyping quality and utilization across your teams in the past
  • The ability to design and document user flows and design components at a system level
  • Familiarity user research practices and ability translate insights into actions
  • Bachelor's or master's degree in interaction design, industrial design, product design, service design, human-computer interaction, or equivalent experience

BONUS POINT

  • Experience building and working with design systems, and ability to extend them to scale products in new and bold directions
  • Healthcare or Fintech experience
  • Operational mindset: knowing not everything is software and sometimes process changes are the right solution
  • HIRING PROCESS
  • Interview with Design Recruiter - 30-45m
  • Interview with Sr. Manager, Product Design - 60m
  • Portfolio Presentation - 60m
  • Cross Functional Partner 1#- 60m
  • Cross Functional Partner 2#- 60m
  • Design Exercise - 60m
About Hinge Health:
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity and Inclusion:
We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.
Disclaimer:
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com
*Please do not send resumes via email*