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Senior Developer Advocate



Software Engineering, Legal
Mountain View, CA, USA
Posted on Thursday, June 6, 2024
Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

The mission of Harness is to empower the 30M+ developers in the world to deliver software to end customers with the highest velocity, highest quality, highest security, highest reliability, and lowest cost, all without compromising on the necessary governance guardrails. According to a recent analyst study, less than five percent of organizations achieve this goal today.

As a Senior Developer Advocate at Harness, you will further our mission by reaching and educating peer developers on the breadth and depth of Developer Experience using the Harness Platform. You will partner with Product, Engineering, Sales, and Marketing teams to create technical content, distribute across multiple mediums, reaching various communities, and tying it with campaigns around our product. In Dev Advocacy at Harness, we engage with the challenges facing technical users, specifically around Platform Engineering and Developer Productivity Engineering. You will be the subject matter expert of all key features of the Internal Developer Portal as well as an exciting new module in the Developer Experience space. You will understand how features of these modules are categorized into differentiation vs. table stakes. And you will also deeply understand where exactly competing products are weak on differentiation. You will create a content plan that increases user acquisition and activation by highlighting the Harness differentiation, align it across the company, and execute; which includes metrics and dissemination of results back to the company.

About the role

  • Directly own IDP module’s & new DevEx module’s adopters metrics and assist Product & Engineering teams in the user activation and engagement metrics
  • Build awareness and motivate platform engineers to build golden paths to production using Harness IDP and the other modules in the Harness Software Delivery Platform
  • Be hands-on. Develop and maintain resources for developers, such as open source demos and software tools, code samples, documentation, how-to guides, and tutorials
  • Organize hands-on workshops both virtually and in person in the key regions
  • Present at conferences, organize meetups with the goal of increasing product usage
  • Engage external communities like Stack Overflow, GitHub, Slack, Reddit, and Discord to identify new resources that should be created and own the delivery of those pieces
  • Partner with Product, Engineering, and Marketing from Integrated/Events to Product Marketing to develop the best content and great product narratives

About you

  • 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
  • You have 3+ examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course) for us to review.
  • At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility for us to review.
  • At least one professional project/implementation using Platform Engineering technologies such as open source Backstage, Terraform IaC and Kubernetes/GitOps.
  • Have a proven track record in understanding ROI, reporting and analytics, including understanding metrics for developer engagement.
  • Ability to prioritize competing opportunities and balance user needs versus business priorities
  • Stellar written and verbal communication skills
  • Scrappy & has a mindset that done is better than perfect.

Work Location

- 3 days a week working from our Mountain View, CA office. (Hybrid)

What you will have at Harness

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement

The anticipated base salary range for this position is $170,000- $182,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

Pay transparency
$170,000$182,000 USD