Learn more about opportunities in Alkeon’s VC Portfolio

Engineering Excellence Director



Mountain View, CA, USA
Posted on Saturday, September 16, 2023
Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.
Position Summary
As the Engineering Excellence Director, you will own a customer facing consulting function dedicated to ensuring our client organizations, who have invested in Harness, achieve unparalleled success. Your role will encompass strategic leadership, client engagement, and guiding the team in optimizing engineering processes, enhancing software quality, and fostering a culture of continuous improvement. You are an engineering process expert and have seen many engineering organizations and driven their organization to success. You will play a pivotal role in shaping the success of our client organizations and the growth of our company. Your leadership, strategic vision, and commitment to excellence will be instrumental in ensuring client satisfaction and the continued advancement of Harness software solutions.

About the role

  • Advise customers on data-driven engineering transformation strategies
  • Develop repeatable processes and programs for engineering excellence
  • Collaborate with customer's engineering leadership to define metrics and KPIs
  • Create, negotiate, and execute transformation plans with customers
  • Produce regular thought leadership content
  • Document best practices and refine processes for scalability
  • Conduct executive business reviews to showcase captured value

About you

  • 10+ years of software engineering management experience
  • Strong customer-facing skills
  • Exceptional executive presence and communication
  • Proficient in leadership and strategic planning
  • Deep knowledge of engineering methodologies, software best practices, and quality assurance
  • Excellent analytical and problem-solving abilities within Engineering
  • Experience in Agile or DevOps environments
  • Familiarity with Scrum or Kanban methodologies
  • Understanding of continuous integration/continuous deployment (CI/CD) practices

What you will have at Harness

  • Competitive compensation
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team-building events
  • TGIF-Off program
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

Harness in the news

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.