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Sales Development Representative

Deliverect

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Sales & Business Development

London, UK

Posted on Jun 22, 2024

Deliverect

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.

Omnichannel Innovation

Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.

Unlocking Benefits

Our meticulously crafted solutions provide a multitude of benefits:

Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.

Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.

Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.

Dynamic Team and Values

Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.

Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.

Department Focus

Enter the Sales team at Deliverect—the pulsating heartbeat of our journey towards growth and the delivery of exceptional value to our customers. We're not just on the front lines; we are the front lines, simplifying order management and shaping the future of how businesses thrive.

For us, it's not merely about transactions; it's a transformative journey, fostering lasting connections and redefining the very essence of order management. Beyond selling, we are builders of consultative relationships, drivers of innovation, and creators of a landscape where our customers not only survive but thrive.

Meet our team—a force that doesn't just make deals; we make life easier for our customers, embodying a spirit that redefines order management. In our ranks, colleagues are not just colleagues; they're innovators, champions of excellence, and the driving force behind Deliverect's continued success. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.

Your Impact

As a Sales Development Representative (SDR) at Deliverect, you will play a critical role in driving our growth and success in the UK and Ireland markets. You will be the first point of contact for potential customers, introducing them to our solutions and establishing strong relationships. Your efforts will directly impact our sales pipeline, helping us reach new heights in the food tech industry.

A Typical Day

Leverage various prospecting tools like ZoomInfo, Leadfeeder, and SalesNav to identify high-potential merchant leads.
Craft compelling cold call scripts and email sequences to engage key decision-makers at restaurants, grocery chains, and food service providers.
Conduct high-volume outbound outreach via phone, email, and video calls to generate initial interest in Deliverect's solutions.
Attend relevant industry events and trade shows to network and identify potential partners.
Foster strong relationships with new and existing leads, actively listening to their unique challenges and pain points.
Translate customer needs into tailored solutions, demonstrating how Deliverect streamlines online ordering, simplifies operations, and boosts revenue.
Schedule personalised demo calls with Account Executives, ensuring a smooth transition into the sales cycle.
Manage the initial stages of the sales pipeline, qualifying leads based on predefined criteria and industry best practices.
Collaborate closely with Account Executives, Marketing, and Partnerships to refine prospecting strategies, maximise lead conversion rates, and identify promising opportunities.
Utilize HubSpot CRM to effectively track lead interactions, record sales activities, and measure campaign performance.
Maintain in-depth knowledge of Deliverect's product offerings, including online ordering integrations, menu management tools, and data analytics capabilities.
Stay abreast of competitor solutions and industry trends, refining sales pitches and presentations accordingly.
Collaborate with the sales team to optimise lead nurturing processes and develop targeted communication strategies for different customer segments.
Set and achieve ambitious goals for lead generation and qualification, exceeding expectations on a weekly and monthly basis.
Utilize data from HubSpot and sales pipeline reports to track progress, identify improvement opportunities, and adapt strategies for continuous growth.
Provide regular performance updates to the Sales Manager, fostering an open and collaborative work environment.

Your Expertise

1-2 years of B2B sales experience with a proven track record of exceeding sales targets.
Prior experience in a high-volume outbound calling environment is a plus.
Excellent communication and interpersonal skills, with the ability to build rapport and connect with diverse personalities.
Strong problem-solving and active listening skills to understand customer challenges and tailor presentations accordingly.
Tech-savvy with a knack for mastering new sales tools and technologies. (e.g., HubSpot, ZoomInfo, SalesNav)
Exceptional time management and organisational capabilities to handle competing priorities and deadlines efficiently.
Data-driven mindset with a desire to analyse performance metrics and continuously improve prospecting techniques.
Bachelor's degree in Business, Marketing, or a related field is preferred.
Working knowledge of the hospitality and/or SaaS industry is highly desirable.
Understanding of restaurant and retail technology trends is a bonus.

Additional Information

This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our central London office and 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills essential. Fluency in a second European language (e.g., French, Spanish, German) is a strong asset.
In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organisation

Join Deliverect: Where You Shape Tomorrow's Success

At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.

What We Bring to the Table:

Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.

Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.

Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.

Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.

A Peek into Life at Deliverect:

Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.

Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.

Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.

Equal Opportunities at Deliverect:

We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.

Rights to Work:

While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.

Supporting Your Journey:

If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.