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APJ Technical Enablement Program Manager

Databricks

Databricks

IT, Operations
Singapore
Posted on Tuesday, April 2, 2024

FEQ225R53

Databricks is experiencing tremendous growth and we are looking for a Staff Technical Enablement Program Manager for the APJ region to join our Technical Field Enablement Team. This role will report to the Director of Technical Enablement for Field Engineering.

The ideal candidate should have expertise in field enablement and adult learning principles, coupled with a genuine passion for Data and AI technologies. They must demonstrate accountability, exceptional organizational skills, and the ability to effectively lead cross-functional projects while also possessing strong program management skills. Furthermore, they should exhibit a strategic mindset and the ability to adapt to evolving priorities, ultimately driving performance, productivity, and results through the cultivation of strong relationships.

The mission of the Technical Enablement team is to empower the technical field team and all customer-facing technical roles with essential technical, business, leadership, and customer engagement skills through exceptional enablement programs throughout their tenure at Databricks. In this position, you will assess and enhance the skills necessary to elevate the overall learner effectiveness in the field.

The impact you will have:

  • Collaborate closely with senior leadership and key stakeholders in the region to discover, validate, and prioritize innovative technical enablement initiatives
  • Drive global technical enablement strategy through innovative enablement programs, covering design, development, implementation, and reporting oversight while also serving as a trusted advisor to the regional stakeholders
  • Contribute to the roadmap by aligning programs with the strategic priorities of the company and OKRs of the Field Engineering organization, while also collaborating closely with peers in HQ and other regions to develop unified enablement programs tailored to regional audiences while maintaining global relevance.
  • Collaborate cross-functionally to keep up-to-date with a fast-evolving Databricks platform, product, messaging, capabilities, and new processes
  • Coordinate and facilitate various enablement sessions, workshops, and other enablement launches in the region
  • Incorporate best practices and industry trends to enhance enablement programs, aiming to boost field productivity
  • Monitor programs for improvement that lead to measurable outcomes, always looking to evolve the enablement and training solutions at Databricks
  • Establish effective assessment methods and metrics to gauge the effectiveness and impact of enablement programs

What we look for:

  • Minimum 12 years’ experience in enablement, training at a SaaS company
  • Can translate data/insights into strategies and provide data driven solutions
  • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization
  • Results-driven with strong program management skills and customer focus
  • Ability to work well in a fast-paced dynamic environment, able to manage competing priorities, manage ambiguity, and stay flexible through growth and change.
  • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences

Benefits:

  • Comprehensive health coverage including medical, dental, and vision
  • 401(k) Plan
  • Equity awards
  • Flexible time off
  • Paid parental leave
  • Family Planning
  • Gym reimbursement
  • Annual personal development fund
  • Employee Assistance Program (EAP)

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.