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Mail Clerk

Cedar

Cedar

Quality Assurance
New York, NY, USA
Posted on Thursday, May 11, 2023

U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste.

At Cedar, know that your work will have a meaningful impact on people’s lives. Cedarians work collectively to improve the healthcare experience across the ecosystem–from providers and payers to the people they serve. Join our mission as we build something transformational.

The Role

Cedar is looking for a Part-Time Mail Clerk to manage our NYC office’s mail and PO box. This role will sit as part of our Client Services team, and report directly into our Contact Center Manager. This is an NYC based role, and is expected to work around 15-20 hours per week.

Responsibilities

  • Weekly pickup and processing of mail for Cedar’s NYC office and all PO Boxes (to be done at least once a week)
  • Processing all returned patient payments and forwarding to appropriate regional offices
  • Print and Review all client Itemized statement requests.

Skills & Experience

  • 1+ years of experience in a similar Mail Clerk or Mailroom Clerk position
  • Willing and available to work onsite from our New York City headquarters at least once a week
  • Excellent written and verbal communication skills
  • Exceptional organizational and administrative skills with strong attention to detail
  • Basic understanding of Google Suite products

Compensation Range and Benefits

  • Hourly Rate Range*: $18.00 - $20.00 p/h
  • This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

What do we offer to the ideal candidate?

  • A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
  • Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
  • Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
  • 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
  • Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
  • Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
  • Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
  • Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.

As of December 2022, Cedar is engaging with 20 million patients on an annualized basis, and is on target to process $2.7 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Summit Health, Novant Health, Allina Health and Providence.