ROLE OVERVIEW

As a software engineer on the Usage & Billing Platform team, you will design, build, and operate the systems that power Benchling’s usage metering, rating, and billing which are foundational to how we deliver and monetize consumption-based products. Your work will enable Benchling to scale its product offerings with financial-grade accuracy and customer transparency, while shaping the technical strategy and best practices that product and platform teams rely on to instrument features and reason about cost, value, and growth.

The breadth of Benchling’s products means a one-size-fits-all approach to metering won’t work. Our platform empowers internal application teams to emit canonical usage events, define meters and aggregation windows, and model dimensions such as units, tiers, and entitlements, all natively integrated with Benchling. As an engineer on the team, you’ll own the evolution of these capabilities end-to-end: from high-throughput, low-latency ingestion and exactly-once aggregation to backfills, reconciliation, and data quality guardrails (idempotency, deduplication, lineage). You’ll ensure usage data is trustworthy “at rest” and immediately actionable “in motion,” enabling real-time product experiences (e.g., quotas, alerts, in-app usage views) and downstream analytics.

This team also owns the Billing Platform, the source of truth for plans, pricing, discounts and credits, and invoice generation, as well as the internal APIs and tooling that make usage-based monetization consistent by default across Benchling. Team members define modeling standards and developer ergonomics for event schemas and meters, and steward interfaces to adjacent systems such as identity & entitlements, data warehousing & reporting, ERP/payment providers, and revenue recognition. You’ll help set the bar for reliability, auditability, and compliance, partnering closely with Product, Finance, RevOps, and Security to ensure our platform is robust, transparent, and ready for scale.

RESPONSIBILITIES

• Design, build, and operate high-throughput usage metering pipelines (event schemas, exactly-once ingestion, windowed aggregation), including backfills, reconciliation, and strong data-quality guarantees (idempotency, deduplication, lineage).
• Develop and evolve Billing Platform primitives including plans, pricing, entitlements, discounts/credits, invoicing, as well as integrations with identity, data warehouse, ERP/payment providers; ensure auditability, compliance, and financial-grade accuracy.
• Ship real-time product experiences powered by usage (quotas, alerts, in-app dashboards) and robust observability; define SLAs and lead incident response for platform reliability.
• Partner with Product, Finance, RevOps, Security, and Application teams to translate business rules into meters and pricing models; validate with experiments and usage analytics.
• Improve developer ergonomics and consistency across Benchling via clear APIs/SDKs, instrumentation standards, documentation, and mentorship; drive continual improvements to team process and tooling.

QUALIFICATIONS

• 3+ years of professional software engineering experience, ideally in SaaS and/or platform engineering.
• Proficiency in backend development and API design with Python, Go, Java, or TypeScript (Benchling uses Python internally for most systems); strong data modeling skills and experience with transactional (e.g., Postgres) and analytical stores (e.g., Snowflake/ClickHouse).
• Experience designing and operating distributed systems and event-driven/streaming pipelines (e.g., Kafka/Kinesis/Pub/Sub) plus batch processing (e.g., Spark/Flink/Beam); solid testing and reliability practices.
• Track record of delivering projects end-to-end and collaborating with Product, Finance, RevOps, and Security to translate business rules into meters, pricing, and invoicing.
• Deep care for data quality and correctness (idempotency, deduplication, reconciliation/backfills, lineage/audit trails) and familiarity with SLIs/SLOs, observability (metrics/logs/tracing), and incident response.
• Nice to have: experience building or integrating metered consumption systems (e.g., OpenMeter, Metronome), payment/ERP providers (e.g., Stripe, NetSuite), and downstream analytics/revenue recognition tooling.
• Excellent communication and documentation skills; ability to mentor peers and improve developer ergonomics through clear APIs, instrumentation standards, and tooling.
• Enthusiasm for complex technical challenges and an interest in the life sciences domain.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

SALARY RANGE

Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $141,104 to $190,906.

To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.

• Competitive total rewards package
• Broad range of medical, dental, and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits, including therapy and coaching, for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries

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