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Engineering Operations Specialist - Brazil



São Paulo, SP, Brazil
Posted on Monday, May 1, 2023

Axonius gives customers the confidence to control complexity by mitigating threats, navigating risk, automating response actions, and informing business-level strategy. With solutions for both cyber asset attack surface management (CAASM) and SaaS management, Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically validate and enforce policies. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers millions of assets, including devices and cloud assets, user accounts, and SaaS applications, for customers around the world.

Headquartered in New York, New York, Axonius employs over 600 people worldwide. Axonius has been recognized with the Great Place to Work Certification™ and was named to Dun’s Best Start Up Companies to Work for Over 100 Employees. Most recently, Axonius was ranked #3 on the 2022 Deloitte Technology Fast 500 list as well as included on Inc. magazine's 2022 Best Workplaces list. Axonius has been cited as the fastest growing cybersecurity company in history by revenue.

We are growing rapidly and are looking for future Axonians who value growth, team, humility and winning!

The Asset Group is a customer-focused group that has E2E responsibilities - from customer requests to quick results in the field. Part of the Asset Group responsibilities are researching solutions and external products, finding ways to incorporate their data, developing and deploying quick features/customizations to achieve the tech win!

As part of our rapid growth we are looking for Engineering Operation Specialist join us!

About the position:

  • Partnering with various teams in Brazil, US and Israel - Product, Customer Success, Technical Support, R&D and Management
  • In charge of identifying, classifying and assigning the Engineering Groups different tasks
  • Customer facing
  • Work closely with engineers and be able to understand technical issues.
  • Managing, developing, and follow-up working processes and work-flow automations
  • Tracking engineering statistics, analyze and produce relevant insights
  • The position level will be determined according to the candidate’s relevant experience

About you:

  • Self-driven with a strong will to constantly improve company’s procedures and processes
  • Super well organized individual who loves order and structure
  • Can-do-approach spirit and love making impact
  • Experience working with Jira
  • Technical Orientation - Especially in software development
  • Previous position as a Tech support/customer success - Advantage
  • Highly-proficient in English, excellent speaking and writing skills - a must
  • Hebrew Speaker - Big Advantage
  • Based in São Paulo

A little more about Axonius:

  • We are a remote-first culture. We have offices in New York and in Tel Aviv, but the majority of our employees are working from home across the US and Internationally.
  • Our people aren’t just great professionals, they are great people. We are all here to support each other, ready to help and do what’s best for the entire company.
  • Focus on Career growth. We love seeing our people grow into new roles and work hard to ensure everyone sees and can realize a long term career path here at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.