Technical Writer
Armis
Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
Armis is a privately held company headquartered in California.
We are looking for an experienced Technical Writer to join our dynamic Documentation team within the Product organization.
As a Technical Writer, you will play a crucial role in empowering our users and internal teams with the knowledge they need to succeed. Reporting to the Technical Writing Lead, you will be instrumental in documenting our innovative products, crafting intuitive microcopy, and building and maintaining a comprehensive knowledge base.
What you will do…
- Collaborative content creation: Partner with Product and R&D stakeholders to develop valuable and user-friendly conceptual documentation
- Become a product knowledge expert: Collaborate closely with Product Managers, Support Engineers, Customer Success Managers, and R&D teams to gain a deep understanding of product functionality and identify critical information needs for our end user
- Drive content excellence: Execute on a content strategy that fosters high engagement and ensures information is easily accessible across the organization
- Champion clarity and consistency: Serve as a key editor, ensuring all content adheres to the highest standards of clarity, quality, accuracy, and brand voice
- Content distribution management: Oversee the effective distribution of content across various channels, including our customer portal and internal knowledge platforms
What we expect…
- 3+ years of proven experience as a Technical Writer, with a strong portfolio demonstrating the creation and editing of software documentation, user manuals, and release notes.
- Native-level English proficiency with exceptional written and verbal communication skills, including impeccable grammar and style.
- Demonstrated ability to grasp complex technical concepts quickly and articulate them clearly and concisely for diverse audiences.
- Highly organized and adept at managing multiple tasks and prioritizing effectively in a fast-paced environment.
Advantages:
- Experience within the cybersecurity industry.
- Familiarity with documentation tools such as MadCap Flare and Salesforce Knowledge.
- Experience in UX writing principles and crafting user-centered microcopy.
The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.