Senior Product Manager

About the Role

What You Will Do

• Own strategy, roadmap, and outcomes for complex product areas
  Define and evolve a 9–12 month roadmap for one or more complex, high-impact product surfaces, ensuring clear prioritization against customer value, security outcomes, and business impact.
• Frame and solve high-ambiguity customer problems
  Run discovery, design partnerships, and structured feedback programs to deeply understand customer pain, synthesize insights, and translate them into crisp problem statements, product briefs, and measurable outcomes.
• Lead cross-functional execution from concept to adoption
  Drive the end-to-end product lifecycle—from problem framing and PRDs to launch, instrumentation, and iteration—partnering closely with Engineering, Design, Data, Sales, and Customer Success to ship high-quality features at velocity.
• Shape product strategy and GTM tactics
  Contribute to divisional strategy and GTM plans, influencing how we position the product, sequence major initiatives, and tell the value story to customers, prospects, and internal stakeholders.
• Own metrics, experimentation, and continuous improvement
  Define and track KPIs for your product lines (e.g., adoption, engagement, incident reduction, revenue impact), run experiments, and use data to refine direction and inform investment decisions.
• Represent your product externally and with leadership
  Serve as the domain expert for your product areas in customer calls, escalations, executive reviews, and roadmap discussions—communicating clearly, managing tradeoffs, and building trust across the organization.
• Lead in an AI-native way of working
  Use AI tools (e.g., ChatGPT/Claude, v0, analytics platforms) and rapid prototyping to accelerate discovery, research, documentation, and UX exploration—raising the standard for how product work gets done at Abnormal.
• (Optional, depending on role) Mentor or manage other PMs
  In some roles, you may manage 1–2 PMs or mentor junior PMs, contributing to Abnormal’s product management craft, R&D operating system, and hiring pipelines.

Must-Have Qualifications

• 7+ years of product management experience in software, with a strong track record of owning complex product areas end-to-end in B2B SaaS or similarly technical domains.
• Proven experience working on deeply technical products, collaborating closely with engineering on architecture, scalability, or AI/ML–driven features, and reasoning through technical tradeoffs and constraints.
• Demonstrated ability to own product strategy, definition, and roadmap for a product line or multiple complex surfaces—including problem framing, opportunity sizing, prioritization, and success metrics.
• Strong analytical and problem-solving skills, with comfort using data (dashboards, experiments, or SQL/analysis in partnership with Data) to inform decisions and refine product direction in ambiguous spaces.
• Excellent communication and cross-functional leadership, with the ability to drive alignment across Engineering, Design, GTM, and executives, and to represent the product in high-stakes or customer-facing scenarios.
• High ownership, operational excellence, and attention to detail across documentation, planning, stakeholder management, and launch execution.
• A growth mindset and willingness to learn quickly in a fast-paced, AI-native environment, including integrating new tools and workflows into your day-to-day product practice.

Nice-to-Have Qualifications

• Experience in enterprise SaaS / B2B environments, ideally in cybersecurity, security operations, identity, posture management, or adjacent technical domains.
• Prior experience working as a software engineer, data scientist, or similarly technical role, or equivalent hands-on experience with complex distributed systems or AI-driven products.
• Experience with data analysis and experimentation (e.g., comfort working with analytics tools, experimentation platforms, or SQL in partnership with Analytics).
• Familiarity with AI-native workflows and rapid prototyping tools (e.g., Claude/ChatGPT, v0, Figma) to speed up discovery, ideation, and validation.
• Background working closely with GTM teams (Sales, Marketing, Customer Success, Support) on launches, enablement, and customer-facing messaging and demos.

Why You’ll Thrive at Abnormal

• Want to own a portfolio of product lines and their KPIs, and be accountable for meaningful customer and business outcomes—not just feature delivery.
• Enjoy working at the intersection of AI, security, and user experience, helping customers stay ahead of sophisticated threats while keeping products intuitive and impactful.
• Value high trust and high autonomy, and are excited to help shape both product strategy and the broader product management craft as Abnormal scales.